romfun Casino & Sportsbook Service Notice
romfun operates live-dealer tables, sportsbook markets, and slot games in jurisdictions where such services are lawful under local regulation. We do not offer our services in jurisdictions where online wagering is prohibited by law. Users are responsible for verifying that their access and use of romfun comply with the laws of their own jurisdiction before they register or deposit.
This legal notice sets out our service availability model, account eligibility requirements, and your responsibilities as a user. It is not a license document or regulatory certificate. romfun does not claim to be licensed or regulated by any specific country or gaming authority. Instead, we operate in a jurisdiction-restricted manner, respecting the legal boundaries of each region and serving only users in locations where our service is permitted.
If you are unsure whether romfun services are lawful in your area, consult your local gaming regulations or legal counsel before creating an account. Our support team can provide general information about service availability but cannot offer legal advice. We recommend you verify compliance independently.
Service Availability and Jurisdiction Restrictions
We at romfun operate on a jurisdiction-restricted basis. This means we do not serve all countries, regions, or territories equally. Our services—live Blackjack, Roulette, Baccarat, Dragon Tiger, Sic Bo, sportsbook coverage (Liga 1, Piala Indonesia, Piala AFF, Champions League, Premier League, MotoGP, esports including Mobile Legends and Free Fire), and slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways)—are available only where local law permits online gaming and wagering.
We do not claim to hold a gaming license for Indonesia, or any specific country. We do not state that we are "licensed in Indonesia" or "official partner of Liga 1" or any similar phrase that implies blanket regional authorization. Instead, we respect the legal framework of each jurisdiction and serve only where lawful to do so. If a user's jurisdiction prohibits online gaming, we will not knowingly serve them. If we discover that a user is located in a prohibited jurisdiction, we reserve the right to close their account and return their deposits to the original payment method.
Users based in Jakarta, Surabaya, Bandung, Medan, and Semarang should verify their own local regulations before accessing romfun. Online gaming laws vary by region and may change without notice. We do not monitor changes in local law on behalf of users; that responsibility lies with the individual user.
Account Eligibility and User Verification
We require all users to complete identity verification (Know Your Customer, or KYC) before depositing or wagering. This verification involves providing your legal name, date of birth, email, phone number, and a government-issued ID scan. We use this information to confirm your identity and to screen against fraud and money-laundering watchlists.
We do not knowingly accept accounts from individuals under the age of majority in their jurisdiction, or from users in prohibited jurisdictions. You declare, on account opening, that you are of legal age in your jurisdiction and that access to romfun services is lawful where you are located. We reserve the right to close accounts and forfeit balances if we determine that a user has provided false information or is accessing romfun from a prohibited location.
Our verification process may take up to one business day. If we request additional documentation (e.g. proof of address, enhanced ID checks), you are responsible for providing it promptly. Failure to complete verification may result in account suspension or closure.
Payment Methods and Financial Responsibility
We accept deposits through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfer from mobile banking, local payment, online payment, and e-wallet. These payment methods are available only to users in supported regions. If your payment method is not available in your jurisdiction, we cannot process your deposit.
You are responsible for ensuring that any payment method you use is registered in your own name and that your use of romfun complies with your bank's terms and conditions. Some banks may restrict or flag transactions to gaming platforms; this is beyond our control. If your bank declines a deposit, contact your bank directly. If your bank reverses a deposit after settlement, we will adjust your account balance accordingly.
Withdrawals are processed to the same payment method you used for your deposit, subject to verification and compliance review. We do not charge hidden withdrawal fees, but your payment method provider may charge their own fees. All fees display upfront before you confirm a withdrawal.
We serve users only where local law permits. You bear the responsibility for verifying legal compliance in your jurisdiction.
Data Privacy and Security
Our privacy policy (linked in the footer) describes in detail what personal data we collect, how we use it, and your rights over your information. Your data is protected through encryption in transit and at rest, and is retained only as long as required by applicable law. We do not sell your data to third parties except where required by law to comply with financial or gaming regulations.
We may be required by law to disclose your account information, transaction history, or personal data to government agencies, tax authorities, or gaming regulators in your jurisdiction. We do not volunteer such disclosures; we share information only under legal compulsion. If we receive a legal request for your data, we will comply unless prohibited by law from doing so.
Your account information is encrypted and accessible only to romfun staff with a legitimate business need. We do not store credit card details directly; payment processors retain that information. We undergo annual security audits to test for vulnerabilities. If we experience a data breach, we will notify affected users and take steps to minimize harm.
Game Rules and Fair Play
All games on romfun operate under published rules and verified payout structures. Our live-dealer games use real cards, real wheels, and professional dealers broadcast from secure studios. We do not manipulate outcomes based on a player's account history, deposit size, or jurisdiction. Payouts are fixed and audited by independent testing laboratories where applicable.
Dispute resolution is handled through our support team. If you believe an error has occurred in a game settlement, withdrawal, or account balance, submit a formal request with details. We investigate using our transaction logs, camera footage (for live-dealer games), and market records (for sportsbook). Most disputes are resolved within one business day.
Contact and Legal Inquiries
For questions about this legal notice, our service availability, account eligibility, or regulatory compliance, contact our support team through the help section in your romfun account dashboard. We respond to inquiries in English and regional languages. For formal legal inquiries or regulatory requests, you may submit written correspondence to the address listed in our terms of service.
This legal notice applies to all users of romfun services. It does not constitute legal advice. If you have concerns about the legality of accessing romfun in your jurisdiction, consult local legal counsel. Your continued use of romfun after reading this notice constitutes your acknowledgment that you understand our jurisdiction-restricted service model and accept responsibility for verifying legal compliance in your own jurisdiction.